Data protection
We are pleased that you are visiting our website and thank you for your interest in our company and our products and services. Protecting your privacy when using our website is important to us. Therefore, please note the following information:
Cookie status
Cookies are activated by default on this website because we do not store any personal data in them. In cases where this is necessary later, we will obtain your separate consent in advance. The use of cookies was confirmed by clicking on the link ‘understood’ in the cookie information banner.
Google analytics status
Google Analytics is set up and activated on this website. The data collection was started by clicking on the ‘Understood’ link in the cookie information banner. Your IP address will be recorded anonymously. You have the option of deactivating the use of Google Analytics at any time by clicking on the following link.
1) Collection, processing and use of personal data
In principle, you can visit our websites without us collecting any personal data from you. Personal data is only collected if you provide it to us to execute a contract, open a customer account or contact us. Without your express consent, this data will only be used to process the contract and to process your inquiries. After the contract has been fully processed, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired.
In addition, personal data is collected when you register for our email newsletter. This data is used by us for our own advertising purposes in the form of our e-mail newsletter, provided that you have expressly consented to this as follows: “Subscribe to the free newsletter and receive exclusive offers and don’t miss any news!” You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending us a message. After you have unsubscribed, your e-mail address will be deleted immediately.
2) Disclosure of personal data
2.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the credit institution commissioned to process payments.
3) Customer review request through Trusted Shops
If applicable, you have given the following consent after placing your order:
“Yes, I would like to “rate my purchase later” and be reminded once by Trusted Shops via e-mail to submit a review. My agreement can be revoked at any time.” If you have given us your express consent to this, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, via the Trusted Shops dealer rating system, so that we can request you to submit a dealer rating for the service purchased they will send you an email to remind you to leave a review. This consent can be revoked at any time with effect for the future (e.g. by e-mail to our e-mail address given in the imprint).
4) cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.
5) Web analytics service
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be stored by Google within member states of the EU.
previously abbreviated in the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de
It is pointed out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed further in abbreviated form in order to rule out direct personal reference.
6) Use of Facebook plugins
Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plugin from Facebook” or “Facebook Social Plugin”. You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins If you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook here. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged into Facebook, Facebook can immediately assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook’s data protection information: http://www.facebook.com/policy.php If you do not want to To ensure that Facebook assigns the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).
7) Admin Area/Login
In addition to the user area (front end) that is freely accessible to every visitor, our website also has its own admin area (back end). This is not part of the official menu structure and is reserved exclusively for our administrators for the purpose of managing the content and functionality of the website. Of course, we have an increased and legitimate interest in protecting this area from unauthorized access. We use special security measures for this, whereby we also store IP addresses temporarily or, if necessary, permanently and block access if they have made multiple incorrect and/or unauthorized login attempts (e.g. by entering incorrect access data).
8) Log Data/Server Logs
Every time you access our website, usage data is transmitted by the Internet browser you use and stored in log files (server log files) on the web server we use. These files contain the following information, among other things: Name/URL of the accessed website, host name of the requesting provider, date and time of the server request, browser type
and version, operating system and the URL of the previously visited page (referrer URL). The log data is only used for statistical evaluations for the purpose of operation, security and optimization of our website. This log data is not merged with other data sources. We reserve the right to subsequently check this data if there is a justified suspicion of illegal use based on specific indications.
9) Your Rights and How to Contact Us
You have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. If you have any further questions about the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data as well as to the revocation of consent. You can find the contact adress in our imprint.
Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.